Support topics

Before you email

  • Check the transaction history in the app; the reward may already be recorded.
  • Give the partner's confirmation window time to pass for surveys and offers.
  • Read the withdrawal status before opening a second request.
  • Use the email address linked to your Zyphora account.

What to include

IssueInclude
Missing survey or offer reward Task name, partner, date and time, reference or screenshot, device and app version.
Withdrawal question Withdrawal ID, amount, payout method and the status shown in the app.
Account access Account email, the sign-in method used and the error message.
Restriction review Account email, device model and any task or withdrawal IDs related to the review.
Privacy request Account email and the specific data or action you are asking about.
Never send passwords, OTPs or payment PINs. Support will not ask for them. Redact them from screenshots before attaching.

Contact

Email support@zyphorarewards.online. We aim to reply within 1–2 business days. Payout reviews and task investigations can take longer because the provider records are checked first.

For account rules, read the Terms of Service. For data handling, read the Privacy Policy.

Open the app

Transaction history, wallet status and account details are all in the app.

Get it on Google Play