Before you request a withdrawal
- Confirm your account currency in the app. Your wallet and payout options depend on it.
- Reach the minimum balance shown on the wallet screen. The app will not accept a request below it.
- Use payout details that belong to you. A mismatch can delay or cancel a request.
- Make sure your account is not restricted. A pending review can pause withdrawals.
What happens to a withdrawal request
| Stage | What it means |
|---|---|
| Requested | You submit the payout from the wallet screen. The requested coins are reserved while the request is open. |
| Under review | The account, task history and payout details are checked for fraud signals and duplicate requests. |
| Processing | The request has been approved and is being handed to the payout channel. |
| Paid | The payout completed. The status and the transaction history stay visible in the app. |
| Rejected | The request could not be paid. The reason is shown in the app and support can help with the next step. |
Review time depends on volume and the checks needed for that account. You do not need to submit the same request twice; duplicate requests can slow the review down.
Payout methods
India: UPI is supported for eligible accounts. Enter a UPI ID that is registered in your name.
Other countries: available methods depend on the currency you confirmed and the payout channels that serve your region. If a method is not shown in your wallet, it is not available for your account at that time.
Fees, taxes and currency conversion are handled according to the method and your jurisdiction. Read the Terms of Service for the full payout terms.
Why a request can be delayed or rejected
- Task not confirmed. The partner has not reported the completion, or reported it for a different account or device.
- Duplicate or automated activity. Multiple accounts, emulators, automation or replayed daily features trigger a review.
- Payout details mismatch. The name or account on the payout method does not match the account holder.
- Incomplete verification. The account needs an email or profile detail confirmed before a payout can be sent.
- Policy limits. The request exceeds a limit that applies to the account or region.
If a request is rejected, the app shows the reason. If you believe it is a mistake, contact support with the withdrawal ID and a short description; do not create a second account.
If you need help with a payout
Email support@zyphorarewards.online from the address linked to your account, or use the support option in the app. Include the withdrawal ID, the amount, the payout method and the status shown in the app.
Check your wallet
The app always shows your current balance, the minimum and the status of each request.