Support email

support@zyphorarewards.online

Use this address for all support, privacy and account requests. It is the only official support address for Zyphora Rewards.

Send an email

Response time

We aim to reply within 1–2 business days. Payout reviews and task investigations can take longer because we check the partner records before answering. Please do not send the same request repeatedly.

What to include in your email

  • Account email or UID. Use the same email you signed in with.
  • What happened. A short description: missing coins, a rejected task, a withdrawal question, login trouble, or a data request.
  • Task or withdrawal ID. Copy the reference from the transaction history or the withdrawal status screen.
  • Offer or survey name. Include the partner name if the app shows one, plus the date and approximate time.
  • Device and app version. Phone model, Android version and the Zyphora app version.
  • Screenshots. Attach screenshots of the task, the transaction or the error screen if possible.
Never send passwords, OTPs or full payment credentials. Support will not ask for your password, a one-time code, or your UPI PIN. Redact them if they appear in a screenshot.

What support can and cannot do

Support can look up an account, trace a task or withdrawal, explain a review, fix a verified crediting problem and help with account access. Support cannot credit a task that the partner has not confirmed, override a restriction caused by automated or multi-account activity, or bypass the rules in the Terms of Service.

If your question is about how a payout works, start with the withdrawals guide. For common questions, see the FAQ. Privacy and data requests are handled under the Privacy Policy.