Privacy Policy

1. Who we are

Zyphora Rewards ("we", "us", "our") operates the Zyphora Rewards Android application (the "App"). We are the data controller for the account and reward information described in this policy. For privacy questions or requests, contact us at support@zyphorarewards.online.

2. Information we collect

2.1 Information you provide

• Account information: email address, display name, profile photo URL and authentication identifiers when you sign up or sign in with email/password or Google.
• Referral information: your referral code, a code you entered, and the accounts connected through a referral.
• Payout information: your UPI ID and account holder name when you request a withdrawal.
• Support messages: anything you send us when you contact support.

2.2 Information collected automatically

• App activity: coins earned, surveys opened or completed, tasks completed, quiz progress, streaks, withdrawals and referral activity.
• Device and app data: device model, operating system version, app version, language and installation identifiers.
• Advertising data: advertising identifier, ad impressions, clicks and interactions collected by Google AdMob.
• Diagnostics: crash logs, performance data and error reports.
• Notification token: a Firebase Cloud Messaging token used to deliver app notifications.
• Network information: IP address and approximate region, used for security, fraud prevention and service reliability.

2.3 Survey and offer information

Surveys and offers are delivered by third-party partners. When you open one, the partner may collect your answers, demographic information and quality-control data under its own privacy policy. We receive only what is needed to confirm completion and credit your reward, such as a survey session identifier, a transaction identifier and the reward amount.

3. How we use information

• Create and secure your account, including email verification.
• Track coins, survey rewards, task and quiz progress, streaks, referrals and withdrawals.
• Verify rewards server-side before crediting, so a client cannot self-report a completion.
• Process withdrawal requests through UPI and keep transaction records.
• Prevent fraud, duplicate accounts, automated abuse and reward manipulation.
• Display and measure advertisements through Google AdMob.
• Analyse usage, diagnose crashes and improve performance and features.
• Send account-related and service notifications.
• Comply with legal obligations and enforce our Terms of Service.

4. Legal bases

Where required by law, we process personal data on the basis of contract performance (providing the App and rewards), legitimate interests (security, fraud prevention and service improvement), consent (where requested, such as personalised advertising) and legal compliance.

5. How we share information

We do not sell your personal data. We share information only as needed to operate the App:

• Google Firebase: authentication, Cloud Firestore, Cloud Messaging, Analytics and crash reporting.
• Google AdMob: advertising delivery and measurement. AdMob may use your advertising identifier and device information.
• Survey and offer partners: TheoremReach, CPX Research, PubScale, Adscend Media, AdGem, BitLabs, Perkox and Offerwall.GG for survey delivery, offerwall and app-install offers, qualification and completion tracking.
• Payment providers: UPI receives the payout details needed to send your withdrawal.
• Service providers: hosting, support and infrastructure providers that process data on our behalf.
• Legal and safety: we may disclose information when required by law, to protect rights and safety, or to investigate fraud or abuse.

6. Advertising and analytics

The App uses Google AdMob to show banner, interstitial and rewarded video ads. AdMob and its partners may collect device identifiers, advertising identifiers, IP address and ad interaction data. Depending on your region, ads may be personalised. You can limit ad personalisation in Android under Settings → Privacy → Ads.

We use Firebase Analytics and crash reporting to understand aggregate usage and fix problems. These services process app activity and diagnostic data on our behalf.

7. Data retention

We keep account and reward records while your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, prevent fraud and enforce agreements. Crash logs and analytics data are retained for a shorter period. When data is no longer needed, we delete or anonymise it.

8. Your choices and rights

Depending on your location, you may have the right to:

• Access a copy of your personal data.
• Correct inaccurate account information.
• Delete your account and associated personal data.
• Object to or restrict certain processing.
• Opt out of personalised advertising through your device settings.

You can delete your account inside the App from Profile → Delete Account, or email support@zyphorarewards.online. We may ask you to verify your identity before acting on a request. Some records, such as completed withdrawal and tax records, may be retained where the law requires it.

9. Security

We use administrative, technical and organisational safeguards, including encrypted connections, server-side reward verification and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your password confidential and contact us if you suspect unauthorised access.

10. International transfers

Our service providers may process information in countries other than your own. Those countries may have different data protection laws. Where required, we use appropriate safeguards for such transfers.

11. Children

The App is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child provided personal data, contact us and we will delete it.

12. Third-party links

The App contains links to third-party surveys, advertisements and payment services. Their privacy practices are governed by their own policies, and this Privacy Policy does not apply to them.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. Continued use of the App after an update means you accept the revised policy.

14. Contact us

Questions about this Privacy Policy or your data? Email support@zyphorarewards.online.